Frequently Asked Questions
Everything you need to know about your RAAS shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
RAAS is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our manufacturing processes.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking link to monitor your package's journey to your doorstep.